Question 1

What services does Medastra International provide?

Accepted Answer

Medastra International is an international medical tourism facilitator based in India. We assist global patients with free second medical opinions, specialist selection, hospital admission coordination, medical visa assistance, airport transfers, accommodation, language interpretation, and post-discharge follow-ups.

Question 2

What is included in the estimated treatment cost?

Accepted Answer

Hospital quotations typically cover the core procedure, surgeon and anesthesia fees, standard diagnostic tests, medications administered during admission, and room charges. Pre-admission outpatient tests and extended stays are billed separately.

Question 3

How do I get a medical opinion and cost estimate?

Accepted Answer

Simply contact us via our website, email, or WhatsApp and share your medical reports. Our clinical team will review your case with top hospital specialists and provide a recommended treatment plan with a transparent cost breakdown within 24 to 48 hours.

Question 4

Why choose India for medical treatment?

Accepted Answer

India offers world-class clinical expertise, advanced medical infrastructure, and significantly shorter wait times, often at a fraction of the cost found in Western or GCC nations.

Question 5

Can an attendant travel and stay with the patient?

Accepted Answer

Most private rooms accommodate one accompanying attendant comfortably at no extra charge. Note that during intensive care (ICU) stays, attendants must stay in guest rooms or nearby lodging.

Question 6

Does Medastra International assist with Medical Visas?

Accepted Answer

Once you select a hospital and share passport copies, we request official Medical Visa Invitation Letters directly from the hospital administration and guide you through the online e-Medical Visa application.

Question 7

How are airport transfers and accommodation managed?

Accepted Answer

Our ground operations team provides complimentary airport pickup upon arrival and assists with booking comfortable hotels or serviced apartments near your treating hospital.

Question 8

What languages does your support team speak?

Accepted Answer

Our team provides multilingual translation support in English, Russian, Kazakh, Arabic, and Hindi to ensure seamless communication during doctor consultations.

Frequently Asked Questions